Frequently Asked Questions
What is the cost of shipping?
- Ground Shipping via USPS First Class Mail is FREE to all US 50 states.(No tracking available for this shipping method)
- Express mail via USPS is available for $18.99.
- International orders via USPS Priority Mail ship for $13.99
- Military APO/FPO orders USPS Priority Mail ship for $3.99
When will you ship my Teddy Bear package?
We ship same day if you place your order by 5:00 PM CT Monday - Saturday, yes we ship on Saturday's too!
How long will it take for my Teddy Bear package to arrive?
- FREE First Class Mail arrives in 1-10 business days (US 50 states)(No tracking available for this shipping method)
- Express Mail arrives the next day Mon. - Sat. (in some rare cases 2 days) (For guaranteed delivery time to your zip code, please use our zip code 61401 and do a real time check here at US Postal Service website: http://webapps.usps.com/expressmailcommitments/)
- International orders via USPS Priority Mail and may take up to 21 business days
We are proud to provide affordable shipping ($3.99) via USPS Priority Mail to military personnel throughout the world. Please remember that there may be extra time needed for the United States Postal Service to deliver your Teddy Delivery and to get through customs.
Turnaround time for APO/FPO shipping
- Priority mail normally take around 10-15 days to most military APO/FPO locations.
- Some military personnel have received their package in less than 7 days!
- For those in remote outstations, it can take over 30 days to deliver.
- Armed Forces Americas (Except Canada) AA
- Armed Forces (Europe, Canada, Middle East, Africa AE
- Armed Forces Pacific AP
What happens when if I recommend a friend?
When you recommend a friend, an email is sent to them letting them know that you have recommended them and giving a brief overview of Teddy Delivery.
What will I get when I subscribe to your newsletter?
When you subscribe to our newsletter you will receive a regular email which
updates you about Teddy Delivery and will contain details of any discounts,
special offers, new products and reminders of forthcoming special dates. On
all newsletters is the option to unsubscribe.
Is it safe to shop on the internet?
With Teddy Delivery you can feel safe in the knowledge that everything is done to protect your details. Personal data is stored in our customer register and used only for the purposes you permit. Data is not sold and third parties do not have access to it.
Credit card details are not seen at all by Teddy Delivery. Instead you will be transferred to our secure payment provider PayFlow Link (operated by PayPal) who are the worlds leading payment provider. If you still feel unsure and would like to discuss this, please don't hesitate to contact us on 1-309-344-0005 or use our Contact us form
Where is the company of Teddy Delivery located?
Teddy Bear Gifts DBA Teddy Delivery 22 Huston Street
Galesburg, IL 61401
United States
Toll-free: 1-877-275-6865
International Phone: 1-309-344-0005
Fax: 1-309-342-3242
Email: sales@teddydelivery.net
Office Hours: 10 am - 6 pm Central Time
